In some rare cases you may be guided by the Oura support team to factory reset your Oura ring. You may also want to factory reset your ring in case you're giving it to someone else.
Note: It's not recommended to factory reset the ring unless so instructed by the Oura support team.
To factory reset your ring, open your Oura app and follow the steps introduced in the video below. It shows the iOS app, but instructions are the same for the Android app.
If you prefer written text, here are the steps with screenshots:
1. Back up your data. This is very important so that you don't lose any data the ring has collected from you.
To back up your data, tap the app main menu and select Settings. Scroll down to 'Back up all data'.
Tap 'Back up all data' and wait for the 'Back up finished' note.
2. After you have backed up your data, click the round battery icon on the top-right corner of the timeline.
Slide the screen to ring settings.
Tap 'Ring factory reset'.
Wait until the ring factory reset is finished.
After the ring factory reset, you'll see a 'Connect your Oura ring' screen. Tap Continue, and re-connect your ring with the app.