Orders & Shipping

Order & Shipping FAQs

Jukka avatar Eve avatar Anna avatar +1
10 articles in this collection
Written by Jukka, Eve, Anna and 1 other

Heritage Rose and Balance Rose are sold out. What does this mean?

We have sold out two Oura ring colors: Heritage Rose and Balance Rose. They are not currently available in the Oura Shop. Read more.
Jukka avatar
Written by Jukka
Updated over a week ago

Order & Shipping FAQs

Frequently asked questions about orders and shipping.
Eve avatar
Written by Eve
Updated over a week ago

Import Approvals (RF Type Approval)

This article describes what Import Approvals for Oura products mean
Anna avatar
Written by Anna
Updated over a week ago

Where can I buy Oura?

Kaisa avatar
Written by Kaisa
Updated over a week ago

I didn't get an order confirmation email. What can I do?

When you purchase the Oura ring from ouraring.com, you'll get an order confirmation email. Here's what to do if you didn't get one.
Kaisa avatar
Written by Kaisa
Updated over a week ago

What countries is the new Oura ring shipped to?

See the list of countries the new Oura ring is shipped to.
Eve avatar
Written by Eve
Updated over a week ago

Returns & Warranty

Kaisa avatar
Written by Kaisa
Updated over a week ago

How to use a coupon code

Do you have a coupon code you want to use at shop.ouraring.com? Read how to use it.
Eve avatar
Written by Eve
Updated over a week ago

My coupon code is about to expire but I can't use it

Do you have a coupon code that you want to use? Read this article if you've encountered problems.
Eve avatar
Written by Eve
Updated over a week ago

My payments are not going through

Are you trying to pay for your pre-order but something goes wrong? See here for troubleshooting tips.
Eve avatar
Written by Eve
Updated over a week ago