Orders & Shipping

Order & Shipping FAQs

Eve avatar Kaisa avatar Anna avatar +2
12 articles in this collection
Written by Eve, Kaisa, Anna and 2 others

Order & Shipping FAQs

Frequently asked questions about orders and shipping.
Eve avatar
Written by Eve
Updated over a week ago

How can I change my shipping address?

Have you moved or are you traveling during the time of delivery? Here are a few options to ensure delivery to the correct address.
Eve avatar
Written by Eve
Updated over a week ago

Can I get a discount or use a coupon code?

Find out what has changed about coupon codes
Maria avatar
Written by Maria
Updated over a week ago

Returns & Warranty

Learn more about Oura's return policy and warranty.
Kaisa avatar
Written by Kaisa
Updated over a week ago

What countries is the new Oura ring shipped to?

See the list of countries the new Oura ring is shipped to.
Eve avatar
Written by Eve
Updated over a week ago

Import Approvals (RF Type Approval)

This article describes what Import Approvals for Oura products mean
Anna avatar
Written by Anna
Updated over a week ago

Where can I buy Oura?

Kaisa avatar
Written by Kaisa
Updated over a week ago

I didn't get an order confirmation email. What can I do?

When you purchase the Oura ring from ouraring.com, you'll get an order confirmation email. Here's what to do if you didn't get one.
Kaisa avatar
Written by Kaisa
Updated over a week ago

How to order a gift card

Want to give the gift of better sleep with an Oura gift card? Follow these steps to place your order.
Kaisa avatar
Written by Kaisa
Updated over a week ago

How to redeem a gift card

Got an Oura ring gift card? Follow these steps to order your ring.
Kaisa avatar
Written by Kaisa
Updated over a week ago

My payments are not going through

Are you trying to pay for your pre-order but something goes wrong? See here for troubleshooting tips.
Eve avatar
Written by Eve
Updated over a week ago

Heritage Rose and Balance Rose are sold out. What does this mean?

We have sold out two Oura ring colors: Heritage Rose and Balance Rose. They are not currently available in the Oura Shop. Read more.
Jukka avatar
Written by Jukka
Updated over a week ago